BTP et artisanat
L'intelligence artificielle dans une entreprise du bâtiment
Le devis se prépare le soir, après le chantier. Le client, lui, a appelé quelqu'un d'autre dans la journée. Le problème n'est pas le métier, c'est le temps de bureau.
Votre journée, aujourd'hui
- La demande arrive pendant que vous êtes sur le chantier : elle attend le soir ou le week-end.
- Les prix sont dans un tableur que personne d'autre n'ose modifier, et la réponse ne se délègue pas.
- Les relances dépendent d'une mémoire, donc une partie se perd.
- Le téléphone sonne quand vous avez les mains prises, et le client sans réponse appelle le suivant.
Votre journée, une fois le système en service
- La demande arrivée dans la journée
- Elle est déjà lue et rattachée au bon client quand vous rentrez.
- Le devis, prêt à relire
- Rempli sur votre grille et vos conditions, il n'attend que votre relecture.
- La relance, programmée d'avance
- Programmée au moment où vous validez.
- Le téléphone, pendant le chantier
- Un accueil téléphonique renseigne depuis votre documentation et inscrit le rendez-vous dans votre agenda. Vous relisez chaque appel le soir : la transcription, et le rendez-vous pris.
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Mes tarifs sont dans un tableur que j'ai construit moi-même. Est-ce un obstacle ?
Non. Le système travaille sur vos fichiers tels qu'ils sont ; rien n'est à ressaisir avant de commencer.
Nous sommes quatre. Est-ce trop petit ?
Le diagnostic le chiffre, et il peut conclure que oui : sur quelques devis par mois, l'automatisation ne rapporterait pas ce qu'elle coûte.
Les limites du système
Aucun devis ne part sans que vous l'ayez relu. Le système ne fait pas de métré et ne chiffre pas un ouvrage : il reprend votre grille, il n'apprécie pas un chantier.
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